Refund policy

OH MY DAYZ Want you to love your purchase  

  • All returns must be received within 30 days of the purchase date.
  • Please ensure all items are packaged securely and arrive back to us in their original, unworn condition. Including tags, boxes, casing, etc. We reserve the right to deny any item that does not meet these requirements.
  • Once your return has been processed, you will receive a confirmation email from our team.
  • Final Sale items can not be returned for a refund unless deemed faulty.
  • If you claim a free gift/s with your order and return your items for a refund, the free gift/s must also be returned

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at  ohmydayz23@gmail.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.




Returns
We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you’ll be automatically given a gift card within 10 business days.
If more than 15 business days have passed since we’ve approved your return, please contact us at ohmydayz23@gmail.com